FAQ'S

On the first meeting with Pureza the bride may bring some ideas she already has, and talk a little about her wedding. At this stage, both get acquainted and build a starting point for designing the dress. It is possible that some prototypes are tried on as to help with visualization and to decide what looks best on the bride, as well as to show the draping of the several fabrics we work with.

Roughly two weeks after the first visit, a second meeting takes place and Pureza will show some (exclusive!) designs; this is when big decisions are made: fabric(s), materials, cuts and details. This second meeting implies a 100€ payment (the amount is later deducted from the dress cost).

We recommend that the bride selects two or three guests whose opinion she values. Although we don’t limit the number of guests, in the event of a large party we recommend that they attend a fitting instead.

We need 3 fittings: the first to adjust the patterns and measurements to the body; the second with all the chosen fabrics (lace included if applied), the third to pin the hem (shoes mandatory!) and all the finishing touches (buttons, zippers, etc). No structural changes after the second fitting! Delivery will be circa 10 days before the wedding date.

For bespoke dresses the prices start at 2.500€ + IVA (23%) for a dress with a standard cut, no train, lace or applications.

Yes! We work a lot with vintage dresses that we customize according to a design made by Pureza.

The ideal time depends on a multitude of factors, like your availability for fittings, how complex the model is and the wedding date (high season requires a bit more time) but 9 to 12 months is enough for a pleasant experience. However, please do call us even if you have less time and we’ll give you an answer ASAP.

After accepting our proposal, you should make a payment of 50% of the total amount by bank transfer, card, revolut or MBway. This down payment is non-refundable. The remaining 50% will be settled just before delivery.

Yes, we accept. The return must be made by CTT registered mail and is a responsibility of the client. Only returns that comply with the following conditions are accepted:

– the parts must be in their original state and unused, (we reserve the right to decide if the parts show signs of use);

– all Atelier labels must be in the same state in which they were delivered;

– the tapes of the pieces (hangings) must be intact;

– the date of delivery on the return package seal is within the time limit set by law (14 calendar days – followed – from the day the part was delivered to the address indicated on the order).